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Food was good, but was served cold. We were waiting a while, and when we came up to the counter to check on the order, the worker said she called us earlier but “sorry, I don’t have a loud voice.” On one hand, maybe it’s our fault for not hearing her? We were listening rather intently, and found it almost unbelievable that we didn’t hear her considering we weren’t sitting very far. On the other hand, we would have appreciated it if she called our name a second time versus letting our food just sit there. If you know you don’t have a loud voice, either put in extra effort to make sure your customer can hear you, or keep saying their name so their food doesn’t get cold. We’re not ones to complain, being that my girlfriend and I have worked in the service industry and know things don’t go smoothly sometimes. But the burger was way too cold to give a pass, and the cheese on the nachos was already hardened. We hate to leave a negative review for such a petty reason, but it’s simple customer service. I hope, if the worker reads this, that she doesn’t get butthurt or defensive, but instead just makes sure people can hear her next time.

Bowlero Via Linda – Menu with Prices – 9027 E Vía Linda, Scottsdale

Just to be clear, I have nothing against the place and the other staff, except the cashier, ALEX. My family went there today so my son can practice bowling for his birthday which we book in the same center. Alex is just odd. He speaks as if heâ??s only talking to himself in a place filled with loud music. I had to stretch my neck so my ears can catch what heâ??s saying. It was our first time in the said center so we dont know how we get charged. When we got our shoes, he already swiped the card so I thought theyâ??ll just charge it upon check out. When we check out we got to the counter and I asked him, â??Are we good?â? He then spoke something impossible to hear and moved his hand as if saying â??goâ? so we left the line. I asked my husband, â??Is that it? are we just gonna be charged?â? Feeling something was wrong, we went back to the counter with another customer in front. I waved at him and asked â??Are we gonna get a receipt?â? He just told me, â??I have a line and another customerâ? in a loud (thank God!) voice. I told him yeah but we were here before them and Iâ??m not sure if weâ??re done. He then told me, again in a loud voice â??Yeah, but you left!â? Thatâ??s when my inner alarm came off. This guy is just impossible! I wonder why heâ??s there in front of customers when he clearly has no customer service skills. When we left the line thinking we were already charged and was not, he could have called us back to let us know that weâ??re not yet. And when we came back to ask him again, he just brushed us off and tell us he has a line and another customer. He kept speaking to himself at this time it was again impossible to hear. I asked him what he was saying. He just told me, â??If you want to speak to my manager, you can.â? I told him with a loud voice to just get it done and over with. With a simple transaction as checking out, Alex can send a customerâ??s blood pressure soaring high. This Alex shouldnâ??t be in front of customers, coz he clearly has no customer service skills. I just hope my sonâ??s birthday wonâ??t have the same experience.

The Habit Burger Grill – Menu with Prices – Phoenix Sky Harbor International Airport, Terminal 3, 3400 E Sky Harbor Blvd, Phoenix

So I ordered a plain double char burger and an order of french fries under my name. I waited about 10 min and I heard them call out a double char burger. I was surprised they weren’t using my name since the computer asked for it. I walked towards the counter to get it and another customer who came later than me got it first and walked away. So I figured it wasn’t mine and I waited another 10 min. The customer service lady saw me waiting and asked what I ordered. I showed her my receipt and she took it and couldn’t find it on the screen. I’m assuming she cancelled it out when she gave my burger to the other guy. So she called out what I ordered to the cooks so they could make it. 10 min later I ask what the status is of my order and she asks me what I ordered again. I told her and she preceded to open a wrapped burger behind her and rewrap it, put it in a bag and hand it to me. I reopened it on the counter in front of her to make sure it wasn’t messed up. It was a single patty with everything on it, very clearly not mine. I then told her my order again, loud enough for the cooks in the back to hear. 10 min later I was handed a bag. I opened it to find a plain double char burger and an order of sweet potato fries. I told her I ordered normal fries, so she swapped them out. All told, I waited 40 min for a plain double char burger and an order of fries. The lady working there was the most incompetent employee I’ve ever seen. Without a doubt, my worst customer service experience, and there were about four other customers going through the same.

Subway Restaurants – Menu with Prices – 4973-A Clairemont Dr, San Diego

This used to be the subway i went to all the time growing up. I come every once in a while now. The past two times in a row coming here i now remember having the same employee both times. I think his name was “Kian” couldnt make out the nametag. But they were unwelcoming moments. I walk in and theres only one customer and its very slow. Shes almost done. As im walking he glances at me but doesn’t acknowledge me. No greeting or anything. Im standing and waiting for about 5 minutes until he finishes up with this customer. No issue. But when he finally comes to me he still doesnt say a word takes his time and then finally stops and looks at me. Again not a word. No apology or greeting. So i had to take the initiative and start the order. As hes doing it he does it so poorly like he doesnt want to be doing it. Hes half assing and throwing whatever he grabs in his hand on the sandwiches. I hardly get any words out of him other than “is that it?” When it came to paying he just told me my total and handed me my receipt . I usually dont care about how people act enough for me to complain like this but he held that vibe the whole way through. Whatever i guess â?

Crosby’s- Peach – Menu with Prices – 8024 Peach St, Erie

I stop here regularly for gas as the have some of the lowest prices in the area. Crosby’s gas and convenience store is great A+++. I do not write negative reviews, but tonight I also stopped into the adjacent Tim Horton’s to pick up a quick bite to eat. BIG DISAPPOINTMENT! I ordered a No.1 Turkey Bacon Club but on a Panini. It came out not grilled…so I asked the associate if I could have it grilled…she said it did not come grilled…I told her every Panini they displayed on the board came grilled…Why not mine? Then she gave me a lame excuse that because I had ripped open my Sandwich sleeve that she could not grill my Panini. Off to sit in the seating area I went…and she went into the back area and complained to a co-worker about not being able to read my mind in a loud enough voice that I could hear her in the seating area. Tim Horton’s gets a “D” for not putting the customer first and rude service.

Cauldron Ice Cream – Menu with Prices – 14001 Jeffrey Rd, Irvine

First the music was way too loud. So loud that the staff didn’t hear us coming in. My kid had two hand over the ears at this point to cover the noise. A staff was actually working on the machines or whatever under the counter and she didn’t see us nor heard us coming in until me and my kid had to speak super loud to hear each other. Instead of greeting us she shouted (since the music was super loud) for another staff in the back to come serve us. Even if you are busy you can at least acknowledge me and tell me that someone will be out in a min to take my order. The other came out, no smile. Well no smile no tips. I asked to lower the music, they did, then the volume went back up. We wanted to take it easy in this hot weather but we just hurried to eat to get out. Even the 2 staff had to pretty much shout to each other to talk. That pretty much ruins the whole experience. The ice cream is fine. Another customer came in after while the staff was preparing my order, same thing, he didn’t acknowledge the lady nor say hi for a good 2 min. No smile either. Not going back not recommending this place, there are other places that serve the same type of ice cream that does a better job at customer service.

El kiosco mexican snacks – Menu with Prices – 8929 N Central Ave #103, Phoenix

Snscks were great their piña and coco loco was delicious! I also tried their nachos with cheetos and they top it off with cotija cheese which at first sight was a bit odd but hey cheese on top of cheese isn’t bad. I’ll be going back to try their raspados, helados, aguas and this monstrous snack called elote chorriado basically esquites surtounded by Nachos all buried in melted cheese

Cyclone Laundry & Internet Cafe Menu with Prices 623 E Boyd Dr, Baton Rouge

My 2nd time going here and I experienced racism from a customer. He showed no kind of respect as I repeatedly said excuse me nicely and loud enough so he can hear while trying to walk pass with 2 bags of clothes as my husband carried 3 bags behind me. The man DID NOT apologize and barely moved just giving me a tiny space to pass through as if he owned the place. I will not tolerate disrespect and had I said anything i know the police would have been involved. The staff should definitely do a better job at making ALL CUSTOMERS OF (ALL COLORS) feel comfortable and treated equally with respect!!! To add on the staff that was there wasnt even friendly .

First Coast Hearing Clinic – Menu with Prices – 1835 Us Hwy 1 S, Ste 121, St. Augustine

I went there last summer (June 2018) because my right hearing aid wasnâ??t working anymore. I couldnâ??t hear anything out of it and I needed it to be fixed, since Iâ??m a college student taking summer classes and itâ??s such a struggle still to hear well, even with hearing aids. They replaced one part on the right hearing aid that allowed me to hear through it again (the receiver and plastic tube that connects to the ear mold). However, they didnâ??t have the right size and it was too big for my ear. It kept falling out. They said they would call when they have a replacement and they made me pay for this piece, that did not even fit perfectly. They never called. Iâ??ve called a couple times and left voice mails. Never a response. I headed back to Germany for a visit, so I didnâ??t have the chance to stop by again. This summer I went back to Germany and went to my old audiologist (I bought these hearing aids in Germany) and they replaced this piece for FREE. I had to pay for it at First Coast Hearing, even though they gave me the wrong size and never called back when they had the right size. Iâ??m sure every business has good and bad days, but I had a negative customer service experience here. I was hoping this could be a place for me to trust here, but sadly it is not.

Valentino’s – Menu with Prices – 4451 N 26th St, Lincoln

Dont think I’ll ever order at this location again. Was told 45 minutes ordered at 7:58PM and called at 9:14PM to check on order guy told me any second it should show up at any second. Got the pizza at 9:40PM. Asked the delivery guy what took so long and he said there was 4 other deliveries. Okay I get that he had 4 other pizzas to deliver but no one can pick up a phone and tell us they are going to be late. On top of that pizza was cold. Called and talked to manager and he gave me 25% off and wouldn’t own up to mistakes that were made. Also never did get a sincere apology or I hope you will still order with us. I normally dont write reviews but just so people know their food might be late and cold.

Georgie Porgie’s Pudding & Pies Menu with Prices 757 St John St, Allentown

This place is all about the customer and not only getting a great meal but George and his staff make you feel like family. The attention to detail and satisfying the customer needs is top notch right down to writing a greeting on the pizza box…. try his mushroom swiss burger with blue cheese, amazing…. my girlfriend from Jersey loved the pizza and we go there as often as we can….

David’s Burgers – Menu with Prices – 101 S Bowman Rd, Little Rock

David’s has previously been a polite, family friendly chain. Until today. Upon visiting, my mother and I were accused of potentially stealing some of the free sample fries they frequently bring around because we both chose to order a sandwich only. Mind you, we had not even been able to complete our order so we had not eaten anything.This loud and at first seemingly joking exchange became louder and rude as he, THE OWNER, tells my mother that she shouldn’t lie and should set a good example for me. The nervous cashier is looking back and forth because the owner is telling her to charge us for the fries even though we have stated we dont want them. This continues back and forth with him insisting she add fries to her ticket so she doesn’t steal them and my mother insisting politely that she does not want any fries. As we go to our seats, the owner tells the cashier he needs to speak with her. She leaves crying, without a job and my mother and I are both disgusted, offended and saddened at such a negative experience. We did request a refund and left without eating and the only thing this man can say is he messed up in a hushed voice, undoubtedly just trying to make sure my mother and I were not loud enough for any of his other precious customers to hear.

Little Big Burger – Menu with Prices – 7711 SW Capitol Hwy, Portland

This has been my favorite Little Big Burger location since it opened! Unlike other locations, they don’t blast the music so loud you can’t hear yourself think, which I and my ears really appreciate. There’s plenty of space, it’s very clean, and the employees have always been really friendly. I am really disappointed, though, by the recent change to their veggie burger option. I had come to love Little Big Burger as one of the top 5 veggie burgers in Portland, but the new offering is hugely disappointing. It seems to be some sort of flavorless textured soy protein deal, which is the worst kind of vegetarian burger, and it’s way too big for the bun size, making it difficult to eat. This used to be one of my regular burger places, but I don’t know that I’ll be going back now that they don’t have a good vegetarian option.