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Most unprofessional and rude exhibit of customer service I have ever seen. Came in to simply order a drink and a side of fries…as I was waiting for my order, a soft spoken girl next to me accidentally spilled the tea she had just ordered all over the floor. When no employee made any type of effort to resolve the issue, I took it upon myself to help clean up the mess. One of the women in the front told the girl that they would make her a new drink. The girl just stood waiting there for a solid five minutes before another employee just gave her a blank stare and rudely asked the girl what she was doing. When the girl explained the story, the employee basically told her “too bad, so sad- we gave you what you ordered, you dropped it, there’s nothing we can do, so you can leave now.” Obviously the other employee (that I’m assuming is one of the owners) never communicated the story or made an attempt to make the girl a new drink as she promised. As this was occurring- I interjected, stating there was no reason for her to be so rude and aggressive to her customers without any good reason behind it. This then escalated into a loud argument between myself and the employee that carried throughout the entire restaurant in which this employee cursed, told me to shut up, and mind my own business, in front of many customers just trying to enjoy their meals. I think it’s important to note, that as this woman was screaming and cursing her main point was how “not rude” she is. Ironic. Near the end of the argument the employee told me that I didn’t have to eat there, to which I stated I would than like a refund since I never received my order. Unsurprisingly, she refused to give me my money back. Throughout the chaos no other team-member or either one of the present owners decided to interfere in order to help diffuse the situation. I was happy to stick up for an individual who didn’t want to raise concern about the way she was being treated, but the type of customer service and plain bullying that was illustrated that day should have never been tolerated to begin with. I didn’t get the rude employees name, but I’m sure her ‘less than sunny’ disposition will make who I am speaking of very clear. Also, the food is of poor quality and overpriced and i noticed many unsanitary health code violations occurring such as no hair nets, touching unprepared food without gloves, the smell of old oil, and not washing hands between different food orders.

• Hip Hop Fish & Chicken – Menu with Prices – 1350 Mahan Dr unit f, Tallahassee
• Seattle’s Best Teriyaki – Menu with Prices – 424 East Hospitality Lane # B1 #, B1, San Bernardino
• STONEFIRE Grill – Menu with Prices – 10680 Foothill Blvd, Rancho Cucamonga
• Stars & Stripes Espresso – Menu with Prices – 9122 Evergreen Way #7118, Everett
• Touchdown wings – Menu with Prices – 2130 Redstone Rd SW SUITE J, Huntsville
• Rheas Hot Links – Menu with Prices – 201-229 South Oakland Avenue, 204 S Fannin Ave, Tyler
• Vegan On The Go – Menu with Prices – 5552 NW 31st Ave, Fort Lauderdale
• Gong Fu Tea – Menu with Prices – 414 E 6th St, Des Moines
• Subway Restaurants – Menu with Prices – 7040 S Durango Dr, Las Vegas
• Aroma Joe’s Coffee LLC – Menu with Prices – 529 Warren Ave, Portland
• Cheese Board Bakery Menu with Prices 1504 Shattuck Ave, Berkeley
• Little Italy Restaurant – Menu with Prices – 3320 S Broadway Ave, Tyler

Hip Hop Fish & Chicken – Menu with Prices – 1350 Mahan Dr unit f, Tallahassee

I phoned up there today to pick up an order of chicken. They gave me a pick up number and told me it would be ready in 10-15 minutes. I arrived at the drive thru 15 minutes after placing my order. When I drove up to the window, an employee was on the phone. A couple minutes later a second employee went behind the counter from the front. In another 2 minutes a 3rd employee was behind the counter. They were filling napkins, refilling the iced tea and lemonade dispensers, helping the 3 customers I saw inside. I sat at the drive thru window for 10 minutes without ANYONE coming over to open the window. I phoned them. I asked if my order was ready. She went over to the counter where my chicken has been sitting this whole time and said, “Yes, it was ready.” I told her that I was here and sitting at the window. We hung up. I waited 2 more minutes. So I sat at Hip Hop drive thru for 12 minutes with my order waiting on the counter, and no one came over to give me my order and take my money. All this after having phoned them 15 minutes before I got there. It was absolutely not busy. 3 customers. 2 cars in the parking lot. This was a bizarre, rude experience. TERRIBLE customer service. I work with the public and I will tell everyone I know, to steer clear of that place. What a awful way to treat your customers. It really is a shame because I like supporting local businesses. ?

Seattle’s Best Teriyaki – Menu with Prices – 424 East Hospitality Lane # B1 #, B1, San Bernardino

This review is based on customer service skills! The young asian girl who is normally working the front who wears glasses and normally wears a red apron had the audacity to argue with myself and my coworker on a phone order. As the employee I don’t care if your family owns the damn place, you’re suppose to be considerate of the customers order, and not argue back about an order we placed and specifically requested on the order but she continued to argue n say that it was never said! The food, was decent, Not the best recommendation anyway but the customer service was HORRIBLE!! Go take some classes little shit and show some respect to your customers! Rude! I will make this known to ALL the company’s here that this is the worst place to go if they expect to be treated with kindness n respect! Once I get her name I’ll make it known for my fellow customers so they know who this unprofessional shit is.. I’m going to make a review on every single site in regards to this disrespectful employee!

STONEFIRE Grill – Menu with Prices – 10680 Foothill Blvd, Rancho Cucamonga

Just left and the girls that helped me were incredibly rude. First I ordered a Caesar salad with my dinner order and they called to ask what type of protein I wanted. I didn’t order any protein on it but when I got there the girl that helped me said “ok so you didn’t indicate which protein you wanted on your salad because it says here on the receipt that you DID want extra meat on the salad so you wanted it. ” I don’t know why anyone would order a Caesar salad with “extra meat” but it said it on the receipt for some reason so I told her to put chicken on it. She responded “ok they’re going to make it right now.” Cool, whatever. The second girl brought the rest of my order up and said “oh they took the ticket attached so I can’t check it but it looks like we have…” then proceeds to look at the food in the bag and do her best guess as to what it “looks like.” Another associate comes by with the first girl and they review the receipt on the computer and come to find out that I didn’t order “extra meat” on my Caesar salad. The first girl then comes up and says “oh sorry I don’t know what happened that added the extra meat. ” so she gave me my order and before I walk away I ask for the receipt that was attached and the second girl goes “well they email you your receipt so you should have it.” The reason I asked is because nobody checked my order according to my receipt to make sure I got everything; I didn’t trust the second girl’s guessing game. I then replied “well I usually get it with my order” because I actually do and the second girl responds “well I don’t know why you would need it because they email it to you.” I told her “I wanted it to check my order since you didn’t and they usually do give it to me but whatever.” I don’t know what’s up with the attitude from the staff and the “extra meat” at this place but I really can’t stand poor customer service. Its not that hard to give someone a piece of paper that you’re likely not going to use. They’re usually pretty good at checking my order with the receipt but today they decided giving me attitude and guessing what I might’ve ordered would suffice.

Stars & Stripes Espresso – Menu with Prices – 9122 Evergreen Way #7118, Everett

I stopped by there a couple weeks ago and the girl that was helping me was Katrina I was not happy with her service I ordered a 32 ounce strawberry Redbull Italian soda with no creams whatsoever I told her no ice she still put ice in it and then she got an attitude when I told her I didn’t want any ice that’s not my fault you weren’t listening and obviously you have a hard time multitasking with two customers so she took the ice out of it but there was still like 25 to 30% of emptiness in my cup she could’ve gave me more strawberry or more club soda or something how are you just going to charge me seven or eight dollars for that big ass cup and it’s like empty and you’re gonna tell me that’s how it goes that’s bullshit I don’t appreciate that whatsoever I did call back two days after I visited there and spoke to another female forgot her name I ask her to remake my drink because I wasn’t happy with the way the other girl made it and then this girl made it the same way I went to a store and bought another Redbull to top off my drink I just won’t ever return to this coffee stand and I making the word go around that this coffee stand sucks the girls that work there just rude and they don’t really give a shit about your drinks all they want is tips I don’t think so! Not a happy customer I’ll never be back!

Touchdown wings – Menu with Prices – 2130 Redstone Rd SW SUITE J, Huntsville

This is the second negative experience I?ve had with Touchdown Wings by the south Huntsville Wal Mart. The first was due to the owner being rude directly to me by rolling her eyes and walking off when I asked her a question because she doesn?t speak English well enough to understand. I decided to give her the benefit of the doubt and give it a second go. Today, I called in an order and they told to be there in 30 min to pick it up. Which would have been halftime in the game so I thought, perfect! However when I got there to pick it up at the appointed time and asked why I had to wait, I was informed that they don?t start making the food until I arrive as a general rule. I told the girl at the register, ?if I had known that, I wouldn?t have called in at all. I would have just come in and order. I was trying to time the pickup for halftime.? She said, ?well, we don?t want your food getting soggy?. I said,?oh ok, the makes sense. But I wish I had known that before I called in and placed the order to be ready at this time.? She said under her breath sarcastically , ?now you know…? I said, ?I?m sorry what did you say?!? She repeated it. I said, ?yeah! Now I do know! I know to never come back here because you don?t know how to talk to your customers!? Then another employee named Madison gave me my food and I tried to gain a sympathetic ear about the other employee, and was told, ?all she said was,….now you know!? Then Madison rolled her eyes and walked away!!! I have never been treated this way at any place of business EVER! I am furious!! I will NEVER be back to touchdown wings again. There is nothing they can do at this point to make it right. There are many other wing restaurants in Huntsville that know how to treat their customers, I will go to them. Do not give your money to this place. Do not even step foot in the door! Awful experience! And the wings we?re mediocre.

Rheas Hot Links – Menu with Prices – 201-229 South Oakland Avenue, 204 S Fannin Ave, Tyler

Well today, I went to hot link place for my husband to take to his job. Normally the ladies are great always. But, we have noticed the last 3 visits havnt been that plesant from just (1) employee. But, we will still speak but her attitude us nonchalant. Anyway, today she came to window, didnt speak, and I ordered. Then came back gave me price and I gave her my card. Told her the chip doesn’t work as I handed to her. She looked at me, and still took it. About 5mins later, she comes back and says, my card dont work. Well, 1st of all, it works fine but the reason I told her in advance is for her to do it as credit or without chip usage. Anyway, i told her, I will give her cash. She handed her hand out for my cash, but still had my debit card. I told her to give my card 1st, then I gave her a $50 bill. She took a min and came back with $26 change. I looked at her funny and asked where my receipt she said since I didnt pay with card, I cant get a receipt. I asked how much was it again, she looked at me with a attitude and said, its right. $13 from $50 is $26 and I told her its incorrect and then she shut window on me and started talking to other worker. I bought 14 links, which she gave him the smallest links in there and a strawberry fanta, no ice. Maybe she gaving a bad day. But, lately she has acted this way. Idk way, i haven’t done anything to her and idk her either well. I drove around to front door, went in with food and money. Told the smaller dark lady, who is always sweet and she asked what i bought, told her and still that lady tried to say, 50-13=26, and thats what i gave you. Well, im not dumb, but I know how to count. So instead of arguing, i pulled out my phn to calculator, then she hurried up and said, or yea..I owe you $10. Laid it on counter and walked away. I told my hubby when i took him the food and he tut old me to report it. He said, he was proud of me, cause normally i goes off about my money. But, I have grown alot and tries to be better. She still had a attutude, vut you tried to CHEAT ME, but mad at me. I dont get that. How many people does, she do like this daily that she THINKS, DONT COUNT THEIR MONEY. My husband is bad about not counting his, but I DONT PLAY LIKE THAT. He eats at Rheas at least weekly, and before he had his seizures last yr. He ate 3 times a week faithfully on lunch break of after work. Smh at her.

Vegan On The Go – Menu with Prices – 5552 NW 31st Ave, Fort Lauderdale

This place has amazing food, but the absolute worst service I have ever experienced. This is the 3rd time in a row that I?ve had a bad experience in house. They incredibly disorganized and they take over an hour to get your food out even if you are the only customer they have. The staff is very rude and forgetful, they have messed up my order the last three times I?ve been here and I still came back today because I genuinely love the food, but after this experience I will never be back again. I was the first customer in at 12:57pm and I was told that my food would take about 20 minutes, since they were just getting set up (mind you, they open at 11am). Fine, no problem, I wait 25 minutes and walk back inside to get my food and not only is it not ready, there?s a group of other customers who came in after me who are also waiting on their food. I waited for over an hour and right in front of my face, they gave other orders priority. Instead of tending to the customers who had been patiently waiting for their food, they made the decision to serve everyone who just arrived first and keep us waiting even longer. When I brought up the issue to the staff, they offered no solutions and one girl even rolled her eyes and walked away. They gave 4 different people their orders who had just walked in and told me to keep waiting. They completely lost track of who came in when and were rude on top of that. Every restaurant makes mistakes, but this was over the top and poorly handled by the staff. After an hour and a half, I finally got my food, only for my order to be WRONG. Don?t come here unless you have hours of your day that you can block out. The best part is that the store is uncomfortably hot and they have 3 chairs available so we can were just standing around the whole time.

Gong Fu Tea – Menu with Prices – 414 E 6th St, Des Moines

Stay Away from Gong Fu!!! I suffer from a genetic disease called hemochromatosis. Essentially it is iron rich blood to the extent that it is poisoning my liver. I was instructed by medical professionals to drink black tea as part of my diet to help block the absorption of iron from other foods (almost ever natural, healthy food contains iron). I went to Gong Fu and asked for some teas that they would recommend that are high in tannins â?? the naturally occurring chemical in teas and other foods that block iron absorption. The owner of the store told me that teas do not contain tannin. Not only did he do this in front of other customers and his staff, he did it in a very condescending way. When I told him that I was given specific instruction and that I have also read a plethora of medical and scientific information on tea containing tannins, his response was that there is a lot of misinformation in the internet. If you are interested in doing the research for yourself, there are literally hundreds of articles and references to tannins in tea, but trust me when I say that this person clearly didnâ??t know what he was talking about, was extremely rude in his response, and I hope that he never treats another person like this again. The sad truth is that I have been in the store several times and was one of my favorite places to go. But I wonâ??t go back again.

Subway Restaurants – Menu with Prices – 7040 S Durango Dr, Las Vegas

I usually don’t write reviews like EVER, but after today I felt the need to. If there was a way to give this place negative stars I def would give it the highest of negatives. The worst costumer service I’ve ever experienced at a subway. My son and I went in for lunch after his soccer game and there was one person making sandwiches and one person in front of us and it took forever for the other worker to come out and to get our sandwiches started, about after 15 mins when we FINALLY got them started they informed us (rudely) that they only had one type of bread.. ok fine, the girl who made our sandwich was unpleasant.. ok maybe she’s having a bad day, it happens but as I went to pay and told her I wanted a kids meal for my son she didn’t give him that.. no toy, no bag, not a big deal I guess. Went to get my drink from the soda machine and it was watered down so I told them, both workers gave me attitude but told me they’d fix it, so I waited another 15 mins while the girl went to the back, I thought she was fixing the machine but turns out she was in the back on FaceTime laughing.. when I asked for my money back she was VERY RUDE about it (again). This subway isn’t far from me but if I’m ever craving subway I’d rather drive an hour before I go here again !

Aroma Joe’s Coffee LLC – Menu with Prices – 529 Warren Ave, Portland

Honestly I love Aroma Joe’s, and have visited lots of locations around the state. However, this might be my least favorite location. I’ve been there numerous times, so this isn’t out of spite of one bad experience. Numerous times I’ve been given attitude for absolutely no reason at all by the employees – aren’t you company that strives for no attitudes? One of the last times I was there an employee took my order, and then proceeded to go talk about me to her co workers – which gave me a bad vibe because all of them turned around and gave me a dirty look- i was taken back! My encounter with the girl who took my order was pleasant. Also lately my drinks have tasted awful! Not to mention they have not been filled to the top! There’s been a good inch between the drink and the top of the cup- people pay good money for the drinks! It’s disappointing. I’m voicing my concerns because I am not the only one to say these exact things. I’ve heard it from so many people! I believe something should be done about all this – totally easy fixes. I’ve given this location so many chances but at this point, it’s been too many. Really hoping the attitudes and drink situation can be resolved

Cheese Board Bakery Menu with Prices 1504 Shattuck Ave, Berkeley

Today was not the first time I have been to Cheeseboard collective, however it certainly was one of the worst customer service experiences. I came in around 4pm (about 2 hours before closing on a Friday so things are winding down but the shop is still open), there was a crowd of customers so I picked up a card to get a place in line. There was at least 3-4 staff assisting customers with samples or cheese orders. As I was patiently waiting in front of the counter for my turn, I noticed one employee warpping up a transaction for a customer and washed his hands then left to the back of the bake shop to work on some task. Two of the employees at the counter were still busy addressing the customers needs and I continued to wait in front of the cheese counter in hopes to catch someone’s attention. Another female employee completed a transaction and just when it appeared she would be available, an elderly couple approached the counter and she proceeded to ask them what they would like. They had a long list of cheeses which ended up taking a while to complete. At this point I have been waiting for over 10 minutes and I have yet to be addressed whatsoever. By the time every single customer had been serviced, the staff had all proceeded to the back of the bakery to chat and continue daily prep tasks. I found this to be rude and inattentive for the Cheeseboard counter staff to not noticed me as I was standing directly in front of them this ENTIRE time with a card in hand. Ultimately one employee finally came up to ask what I would like and I told her what I wanted to order. Mind you, in previous times I have come here with my boyfriend and in the contrary, we waited at the counter without knowing their queue protocol. Until a staff had told us we need to get a card to be serviced. (despite waiting there before other customers who did get a card) If they are going to use the cards as a means to queue customers then they should stick to it. It would be great if customers be treated in a timely manner especially when there is a crowd with first come first serve basis. Perhaps they need to rethink their structure for how to set up the queue or retrain their employees with better customer service.

Little Italy Restaurant – Menu with Prices – 3320 S Broadway Ave, Tyler

The good food but the worst service.. I came to here for order to go at afternoon. After I made the payment ..I said goodbye with two lady who front of reception and when I start walked away.I heard both of them PARODY my VOICE behind my back. I glad for myself because I?m a Asian but I treated them polite than I can to do. I gave them tip and say goodbye although the employee treat me really weird and RUDE at the time I made order. This problem happen few month ago but I want give recommendations because I hope owned should to know and training employee again. At least, let them know all customer come to restaurant ; they have to pay the same price and they deserve for respect. Doesn?t matter who they are and what RACE!! Thank you!!