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I was really upset during my visit yesterday. My family and I got to sit down. Then maybe 5 minutes later 2 other parties sat down after us. They got helped before us.. then 10 mins later our Server realized she forgot about my table! Then finally we got to order we asked for a taro smoothie and our server said 25 MINUTES?? That’s insane, (when your serving you would want to upsell so you can get a bigger tip right?) lol. After ordering it took another 10 minutes for our waters… Finally our food came! It was good, probably why I’m giving them 2 stars instead of just 1. I came really hungry and it was very upsetting that my family got forgotten a lot. And this is the closest Pho restaurant by my house. I’ll be going elsewhere now.

Bowlero Pasadena – Menu with Prices – 3545 E Foothill Blvd, Pasadena

I bought a groupon online so myself and my boyfriend decided to go on a Saturday afternoon to get our bowling on. It’s a nice place, though I think the Arcadia one is much nicer (bigger arcade, nicer bar, 2x as many lanes). Anyways, we were assigned a lane and wanted to get some drinks and food but our server never came. So, we decided to just start bowling and order whenever our server came. We bowled for 45 minutes without ever even seeing a server come our way. When we were on our 3rd game, I decided to ask an employee near the front desk about ordering some food. He said he would tell our server. Another 15 minutes went by and no one to take our order. The server for the group across from us was closing out the bill for them and I asked her if we could order something. She said she’s not our server and would tell the server assigned to our lane to come. Since we were waiting so long, she said she’d take our order and tell our server to put it in. She asked for our credit card to put in their system. After OVER an hour, our “server,” Matthew, finally came. We didn’t want to order beers at that point so just decided to get Nachos (2/5 for taste). He gave us back our credit card. When we were finished with our bowling, he gave us the bill and asked for our card AGAIN. Didn’t we just give it to them? He said the original time was to just put it on “file.” I don’t get that.Anyways, long story short, we’re not coming back. Horrible service, mediocre bowling. bowlero is supposed to be a higher end bowling alley but I didn’t get that impression. I’d rather just go to AMF bowling.

Broken Yolk Cafe – Menu with Prices – 2970 E Germann Rd, Chandler

Over break my friend and I decided to go out to The Broken Yolk for breakfast one morning. Despite how early in the morning, as soon as we walked in, we were happily welcomed in by the two hostess in the front. Immediately we were sat in a booth that was near the kitchen and was greeted by a busser. He too was very polite and along with asking us how our morning has been, started us off with some waters. Shortly after our server Cynthia asked my friend and I how our morning was and told us the morning specials, along with customer favorites. Our waters were filled at least three different times in the span of five minutes by three different bussers. Our food came about 10 minutes after ordering, (fairly fast for a busy breakfast place.) I ordered the cinna-cakes and my friend ordered the strawberry-banana crepes. Cynthia checked up on us frequently making sure our food was okay and if we needed anything else. The food was great, some of the best pancakes I’ve ever had. As we started to finish up our food, the two owners (Jay and Jeff) asked us how everything was and if we’d be back. The obvious answer was yes. The service around the whole restaurant was great along with the food. I can confidently say that my friend and I will be back soon.

Liberty Diner – Menu with Prices – Newark Liberty International Airport, Terminal B Gates Level Concourse, Newark

Well, we did actually have a bunch of time to kill so it wasn’t a total nightmare but I can truthfully say that this may be the slowest service I’ve ever received at any full service restaurant EVER. It started off promisingly enough…we were seated in a cute booth and the tunes were a nice accompaniment to the retro diner styling. Our drink orders were taken quickly but that’s when things started to get weird. The adult alcoholic beverages were brought about 12 minutes after ordering and we were told the waters and sodas were coming right up. During the time we were waiting for our server to come back, an additional server stopped by and asked if we wanted to order something to drink. We told him we were waiting for our other drinks and already had a server. A manager stopped by as well and it was clear we were still waiting on our drinks and asked if we were ready to order. We were, but mistakenly thought we’d wait until our server came back with the waters and soda to do so. Eventually she brought the other drinks and took our order for food. 14 minutes after we ordered, the manager came back and ask if two of us would like to order something else because the items we ordered were not prepped. We said we would wait and they were able to get all the meals out together in another 15 minutes. We had to ask for silverware and ketchup and were told they had been busy earlier and had run out and they had to prepare more. Sigh. The food was fine…nothing amazing but certainly acceptable . We indicated we were finished and were told that our server would be back to pick up our plates shortly thereafter but it took about 10 minutes for her to return, clear the plates and give us our check. We went to pay and after we gave our card she realized that the check was incorrect and then went to correct it and brought back a check that was $12 more than the original. Because the payment was done on a mobile device she asked us if we would be tipping and how much. Odd. If an apology had been offered and a free drink or food item had been offered, I probably would be feeling a lot better about this place. I totally get we were at the airport but wow, this was pretty epic in its overall incompetence. Peace.

Cali N Tito’s Menu with Prices 1245 Cedar Shoals Dr, Athens

Me, my wife, son, daughter-in-law, and grandchild went to this restaurant for lunch around 1 pm on Saturday, Aug. 17, 2019. POSITIVES: The ambiance of this restaurant is extremely cool and welcoming, and the food was excellent. Normally, I would give this restaurant 4-5 stars like many of the reviews posted here. HOWEVER, the system to order your food is impossibly bad and should be a complete embarrassment to restaurant management. For me, this issue overrides all of the positives that may exist. The food ordering process is: 1. You get in a very long line to place your food order. 2. You then wait THIRTY freaking minutes to get to the head of the line to place your order with one of just two employees taking orders (this is NO exaggeration). 3. After you have finished giving your order, the order taker flips the I-Pad order screen to face you where you are apparently expected to add a 15, 20 or 25% tip to your order. (NOTE: in small print, there is a button on the screen where you are advised that you can enter your own tip amount) to the order.) My immediate thought was that they should give me a 25% tip for our family’s willingness to go through this mind-numbing ordering process. ASIDE: So I was inclined to completely skip this tipping step, but my son was standing with me and he shamed me into at least giving some smaller tip amount, so I hit the customize tip button and entered “10” thinking that this would translate to a 10% tip. However, when the main payment screen returned, it showed my giving a ten cent tip on a $65.00 tab. So I hit a button that would hopefully undo my ten cent tip and the screen went into some sort of reset. Anyway, this must happen all the time because the order taker retook control of the process and got us back so I could enter this smaller 10% tip amount. ASIDE ENDED. So after finally completing this lengthy ordering process, it took another 20-30 minutes to actually have our full order delivered (we were given our drinks and chips appetizers immediately after ordering). This restaurant has been open for a long time, and a lot of people MUST have complained about this ordering issue to management over the years (I noticed another posted review with this same exact complaint). Yet management chooses to do nothing. And here are a few suggestions which management may not have though of: 1. How about shortening the wait time to order by adding one or two extra order takers at especially busy periods of the day? 2. How about scattering telephones around the dining area so you could “call” your order in rather than wait in the long line? 3. How about adding a wait staff to take your order once you are seated? Needless to say (while I can’t speak for the other family members in our party), I will not be back.

Kumori Sushi & Teppanyaki – Palms Crossing – Menu with Prices – 3300 W Expy 83 Suite 145, McAllen

I just finished having dinner there, and service is always mediocre, but tonight was by far the worst service of all time! They sat us fairly quickly when we got there. And there was a little rush going on. The restaurant was pretty full. They sat us, and our waiter didn’t come around for at least 20 minutes. When he finally did, he didn’t even introduce himself, just asked, “what do you want to drink?” 10 minutes later, comes out w the waters, drops them off and rushes off. Comes back 15 minutes later. During these 15 minutes, I decide to go ask the “BARTENDER” at the bar if the Cucumber Martini has actual cucumber puree, or if they use a flavored syrup. He doesn’t understand my question, had to ask another server what they make their drink out of. My question was answered, so I go back to my seat to order w my server. Finally, our server comes back, asks what we’d like to order, I ask if they have TOFU at the sushi bar, And of course, He doesn’t know, so he has to go ask someone. Ya’ll dont. – okay, so I just order yakisoba w/ veggies. And rice with veggies. Oh yeah, and I ordered that Cucumber martini w the delicious puree. Food came out at a decent time, But I never got the martini, I never got the rice w veggies. He asks later if everything’s okay.. I tell him what I didn’t get, but to just forget it.At this point. I’m just kinda in disbelief w the forgetfulness of this server. And final, when we get the receipt, we get charged for the rice I never got. I normally dont leave reviews. But this was just WAY TOO MUCH! The server not knowing about certain items, Taking forever bringing drinks, Not bringing certain drinks, Charging us items he never brought. Not bussing the table, Heck, I think the manger was the one taking our dishes back.. The” bartenders” lack of knowledge on items ya’ll serve all day every day, like a freaking cucumber martini. It was very disappointing experience. More than ever before. Definitely not going back.

El Mandilón – Menu with Prices – 1001 Cocoanut Ave, Sarasota

I wish I could give zero stars for this restaurant. This was one of the most strange and unprofessional experiences I’ve ever had at a restaurant. Originally the three of us wanted to sit inside, but the DJs music was blasting so loudly none of us could hear each other and opted to go outside instead. Our server must have been inexperienced. From the beginning, not a hello or hi. We asked for some waters just to start off with but our server just stood there for a second staring at us… When my friend DID order a margarita it took 15 minutes and was watered down. The food was the next issue. I ordered the salt fajitas with filet. I had asked for no beans. Our server replied “well it comes with beans”. I had to say “well I don’t really like beans….”. Finally he says “OHHH well would you like extra rice then?” “That sounds great, thanks”. But when the food comes out I did not receive any rice. My other friend ordered three different tacos but when the food came out for him they were all the same (the served later told us that he rang it in wrong) but he didn’t get any rice or beans either with his food. Our food was dry and needed more seasoning. We each had to go inside to get salt, pepper, and hot sauce because our server was nowhere to be found. When we were just barely finished, the server asked if we wanted our checks. We were going to order dessert, but that quickly changed our minds. It was a very unprofessional setting. We still paid for everything (with no discount) despite ALL the errors. We won’t be returning. We should have trusted the reviews. Service was bad and food was mediocre.

Smoove’s Grill – Menu with Prices – 2150 Fort Campbell Blvd, Clarksville

Let me start by saying this was our first and probably last time visiting. No signing for if it was a seat yourself or server seat you so my family and I waited a good 30 minutes while being looked at by the two female servers on staff which intailed in my husband finally asking if we seat ourselves or wait to be seated in the quite empty establishment. Our server didn’t introduce herself, but rushed us to get our drinks ordered before we sat down (side note: what place doesn’t have Dr pepper or Mr. pibb?!) My sweet tea was anything but sweet (over iced and no sweetness to find), my husband got water that was only ice…with no water, and lastly my daughters milk was 1/2 full… While the server brought our drinks she watched me strugle with my 9 month old and ask (again) for a high chair. aparently theirs only 2 in the entire place and she was quite annoyed that i asked for the one at the then empty and dirty table and for it to be wiped down before I set my kid in it. Finally it came to the ordering of the food (yay…right?) In the middle of trying to order she walks away to the kitchen and comes back minutes later to tell us she had no ribs… in the middle of us talking to her about what we were ordering without excusing herself to check what was still on the line and not 86 for the night. We finally settle on 2 of the 2 meat plates. 2 brisket, 1 chicken, and 1 pulled pork with 2 orders of the macncheese, potato salad, and baked beans. 30 minutes go by, not seeing our server… then 45 minute mark she rushes to our table to tell us our food was served at the wrong table and they had to redo it (okay, cool hope it doesn’t take too much longer as both my kids are getting grumpy from being hungry) finally, our food comes out. the mac n cheese looks like it was reheated in the microwave and the potato salad is weird and mushy with absolutely no flavor. The barbecue sauce is the flavor of Apple Cider Vinegar, ketchup, and pepper… the brisket is dry, tough, and sad to say flavorless. the pulled pork is dry as well as flavorless. and the chicken is moist, but also flavorless and slightly undercooked on one of the quarters we were given. We sadly didnt eat more of the brisket and just decided to bring a doggy bag home to give to our dogs… The server couldnt come back to our table, instead greated another party of about 6 while we were there for a good hour and a half between waiting for our food, not getting the food, and then finally getting the food. Definitely not worth any 5 star ratings they’ve been given.

Austin Taco Project Menu with Prices 500 E 4th St, Austin

The whole experience was a bad one. We came to Austin for a bachelorette party and were super excited to get started as it was our first night. Based on recommendations of friends we came to Austin Taco Project, we made a reservation at 7 and walked into a half empty restaurant. Walking in we were greeted by the hostess who acted as if she hated her life. We got seated at a dirty table, where multiple times we had to ask for it to be cleaned. Only from here did it continue going downward. Our server, or whoever it was because we didn’t have an actual server, gave us attitude and rolled her eyes when we said we needed a minute to look at the menu and wait on drinks because we were waiting for a friend to come back from the bathroom. We ordered drinks and food and had to ask multiple times for more chips because we had ran out for our guacamole & salsa. Our food ended up coming before we got more chips. Once we got our food our drinks were empty. Not once did our “server” come back to refill our waters or ask if we wanted another round of margaritas. So we ate our dinner with no drinks. We ended up sitting in this restaurant for almost TWO HOURS (keep in mind the restaurant is almost empty) because we couldn’t find our server to receive our checks. After another worked passed by we said to send out server out with checks and here she came and slammed our checks down and walked off, making us wait another 30 minutes to pay. Once we finally paid she sent another person out to deliver our cards back and no one said a word to us. Needless to say we won’t be going back. Very disappointed with the experience.

Waffle House – Menu with Prices – 2729 FL-16, St. Augustine

Was so happy to hear that Waffle House was finally open, went for the first time tonight. ANGEL OUR SERVER WAS AMAZING!! LIFE OF THE PARTY!! Had a late night dinner and got a show too! Definitely give this place a go, very clean, food was out within 10 minutes! All of the employees were very nice, enjoyed the music from the juke box and gave everyone in the restaurant a good laugh! This Waffle House is the best thing that couldâ??ve happened! All of those employees DESERVE A RAISE

Jon Lillies STEAKHOUSE – Menu with Prices – 5102 N 19th St, Waco

Visited on Saturday for a family dinner. Had to wait around 30 min for a table upon arrival after we had called ahead and told it would be about 20 minutes, which is the amount of time that it took to drive to the establishment. The table they attempted to seat us at had not been bussed and we had to wait while they did that. We were told that they were out of Ribeyes while we we looking at the menus. Menu prices are quite high compared to other steakhouses in the area and if you want a dinner salad with your meal, that is an upcharge, as they consider it a premium side. After ordering our food, we asked if we could have some rolls brought to the table. One server said she would be right back with some. After about 20 minutes our server finally stopped back by the table to check on us. We asked her about the rolls, and she said they don’t serve rolls. What kind of steakhouse does not serve rolls? Our food finally arrived about 30 minutes after we ordered it. The food was OK at best and the sides(I ordered green beans and Mac & Cheese) are from a can, and are definitely not fresh or homemade. The grilled chicken breast I ordered was bland with no seasonings and was dry and overcooked. The baked potato was cold and would not melt the butter. The other people in our party had similar complaints about their food and everyone had ordered something different. They had our waitress trying to service too many tables and she just could not take care of everyone being spread so thin and she was unable to keep our drinks filled and there were long stretches of time between visits to our table. It was our one and only visit. We won’t be going back.

KAPPO IRIFUNE – Menu with Prices – 1231 Cabrillo Ave #107, Torrance

This was the worst dining experience of the year. I was quite excited to have a family reunion here after reading many positives reviews. However, this restaurant came nowhere close to meeting my expectations. The restaurant was almost empty when we arrived. The server seated us inside a private room. The first red flag came up when I asked the server for recommendations. She responded, “I actually don’t know the menu well but I can go ask for you.” So my family just ordered on a whim. The appetizers came out about 30 minutes later. While I thought the food took a little longer, everything was ‘alright’ until then, even though the servers never checked up on us or refilled our water/drinks. We had to wait about 20 minutes more for our sushi. When the food finally came out, we found out that each order of sushi–$4 to $8 each–was only one piece. Honestly, I have never seen this system before besides for more expensive sushi like toro, bluefin, etc. We were pretty unhappy knowing that it would take some time for us to order and receive more food. It had already been almost an hour; sushi does not generally take this long to prepare even more so when the restaraunt is empty. Since the food was not enough to feed us, we decided to order another round of sushi with some rolls and udons. The sushi came out after another 45 mins. However, the udons and rolls were missing. By the time we were finishing up with the second round of sushi, we decided to leave and asked the server to cancel our food. The server told us that the rolls are prepared and coming out but that she would cancel the udons since they have not started preparing them yet. I was baffled at this point. Seriously, what were you guys doing for almost an hour? To top things off, it took another twenty minutes to bring our bill, which we had to initiate. The bill was wrong; they did not charge us for the sushi. I honestly wanted to just pay and leave at this point but told the server that they had undercharged us. It took the server another twenty minutes to fix our bill, which costed $200 more than the first. I did not enjoy my experience at Kappo Irifune, which lasted about two hours. The food was average and the server checked up on us only once during the entire meal. We literally had to walk outside the room to ask the server for anything. Please spend your precious money and time elsewhere. I will never be coming back.

El Torito Nuevo – Menu with Prices – 1175 N Tustin St, Orange

We came in tonight for my sister’s birthday and her graduation. We were seated promptly in 15 minutes on the patio on a busy night. We waited twenty minutes and I got up to grab nearby menus. After about 25 minutes I got up and informed the manager kindly of the situation. Someone came over for us and took our drink order and food order (family of 5) all water with lemon and a pina colada for the birthday girl! We waited about 15 more minutes for our waters. After about 20 more minutes before we received our food. I was a server for 8 years so I know how hectic things can get. Our servers were great once they came around but the care/concern did not appear to be there from the management team. Typically my father would cause a HUGE scene but I kept requesting that he didn’t. Thankfully, we got out after almost 2 hours and we were full on chips and took our food togo. ? The team was nice enough to sing for my sister and make her feel special. It saddens me to know that people seemingly have to be irate if they need to be noticed. Thank you to our servers for trying to make the best out of a situation that shouldn’t have occurred in the first place!