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Good Spices, never had a cross contamination issue, I have bought over $400 in bulk spices from them in the past year for my catering and bakery business. As a celiac with multiple allergies and intolerance a reliable source is a must and spicely has fulfilled that well. Only issue is the customer service and the availability of product. If it is in stock get it even if you will not need it for months. They will run out of stuff for months at a time and not restock.

Colonel De Gourmet Herbs & Spices – Menu with Prices – 1801 Race St, Cincinnati

So you’re at Findlay market, or the new Jungle Jim’s at Eastgate. You just bought some meat and vegetables because, hey, it’s Findlay market, release your inner foodie! But then you get that “in in way over my head” feeling because you’ve never actually roasted a duck before and you aren’t really sure what parsnips even taste like. What are you going to do?! The friendly, mustache rocking, Cornel D will save you. I (and maybe you too) know nothing about spices and would waste all that amazing fresh food I bought by smothering it with BBQ sauce. This guy knows spices. His staff knows spices too. He’s going to make you look like an excellent cook. He even makes excellent cooks look like even more excellent cooks. The things is; he doesn’t just stick his nose in the air and tell you how exotic and wonderful his spices are (even though they are). He can teach you how to select and use them. Since you’re at Findlay Market getting your fresh produce every weekend, you only need to buy a little bit of spice at a time. As a matter of fact, don’t stock up! If you buy in small quantities (they totally don’t mind), you’ll get the freshest spices and you can mix it up with new flavors every once in a while instead of using the same old jar of oregano that you inherited from your great grandmother. Now you can take a deep breath, relax, and enjoy something home-cooked to perfection.

Paper Source – Menu with Prices – 2061 Chestnut St, San Francisco

Wow, after reading about the same experience I had when I returned a $32 candle with RECEIPT at the Chestnut Street Paper Source I have to speak out. Paper Source, one bad social media post is going to spread bad will like wild fire. Ever hear the saying, “You get more bees with honey than vinegar?” I received dirty looks because I was returning an item that was purchased from the San Jose location Paper Source to the San Francisco Chestnut store. I was questioned, “Did I just wander into the location?” which I finally figured out they were mad at me for buying it in San Jose and returning it in San Francisco. It so happens I work down the street and it was convenient to go to their location. My daughter bought it in San Jose and has finals this week at the University so I offered to return it for her. I can’t believe they would even question me. I’ve got news for you, when you buy a Paper Source franchise, it comes with the territory that people will return stuff to your store from all over the Bay Area, just as the other Paper Source stores will get returns at their store from the Chestnut location. You signed up for it and know better. I have never been so HARASSED by salespeople and a manager Iike this, and it took almost 15 minutes to get them to type in all the information to get the return. I have never seen such mean spirited BAD CUSTOMER SERVICE. Customers are treated to this passive aggressive behavior. The service STINKS.

Kiehl’s Since 1851 Menu with Prices 1848 Fourth St, Berkeley

I had what I’ll call an interesting experience at the Kiehl’s store on 4th today. I should start by saying that I don’t live in Berkeley, but this location (which is about 25 minutes from my home) is the closest Kiehl’s store to me. That said, when I called the Kiehl’s customer service number to see if I could exchange a product I bought online at one of their storefronts, and was given the green light, I decided to make the drive over to 4th Street to do just that. Before doing so, though, I called the shop to be extra sure that an exchange would be possible. At first the lady on the phone said it wouldn’t be possible since I no longer had the box and printed receipt that came with my original order. I let her know that the Kiehl’s rep that I spoke with on the phone said that wouldn’t be an issue, since I have electronic proof of my purchase. After telling the employee this, she said it would be fine and then hung up without another word. Flash forward to when I got there. I took the product out to hand to the lady (the same one I spoke with on the phone) and she immediately said “no, that’s part of a kit. We don’t sell that individually.” To which I responded, “I bought it as an individual product online.” She muttered something and then said she’d get the manager. A few minutes later the manager came out. As soon as he saw the product I was exchanging he said, “that is part of a kit.” I just want to stop for a second here to say that, to a customer, these words sound like: we’re on to you and know that that’s actually part of a kit, so don’t think you can return it and swindle us. Not a great first impression. I tried to calmly explain that the product is sold individually online, and that I called ahead to make sure this exchange would be possible. Anyway, long story (somewhat) short: I did get the exchange and the manager was kind and helpful after the first interaction. My first interactions (first on the phone and then with both employees in the store) left something to be desired, however. 3 stars because I did get what I had gone in for, and the manager was nice.

Capriotti’s Sandwich Shop – Menu with Prices – 1280 E Plumb Ln suite b, Reno

I rarely have the pleasure of eating out so when I do, I tend to be overly critical (I’m working on it!). The food here is top notch – fresh, quality ingredients, generous portions and tasty combinations speak for themselves. This review is for the assistant manager Robert at the Plumb location. Robert helped me sort out an issue with my order that I was not happy about! However, Robert maintained a professional and respectful demeanor in the face of my upset and went out of his way to ensure that my order was fulfilled! In this day and age customer service is sadly extinct, so I was floored to be the fortunate recipient of platinum quality customer service from him. He is the only reason I will continue to patronize Capriottis. He is what exemplary customer service aspires to be.

Stella Luna Gelato Cafe Hintonburg – Menu with Prices – 1130 Wellington St W, Ottawa

While the customer service was pleasant and the gelato was quite nice (if expensive, I understand its handcrafted but could have paid half for a product bought in a grocery of the same quality.) The wait time was atrocious, the line up to pay, line up to get your order, the interior was far too crowded for a safe flow of traffic and efficient clear lines. While waiting to pay the line was cut twice in confusion and then waiting to get the gelato was even worse because multiple samples were being handed out per customer. It was disorganized and frustrating since I had only ever heard good things, but since having experienced that mess, I won’t be returning any time soon if at all.

The Heart and Trotter Butchery – Menu with Prices – 2855 El Cajon Blvd #1, San Diego

I am also on the mixed emotions of this place. Customer service can really be lacking and highly pretentious! I get the “I am hot stuff” vibe and like zero personality. Wife wife felt the same. Not friendly at all and not cool whatsoever! We come in pay weekly paying $100 for some meats and leave feeling why the “F” did we just purchase from this place? What, Because they have special meat that is grass fed/finished, heritage pigs etc?? Well listen guys, you won’t last long without the customer service. Period! We have decided to bail and go straight to the source or buy from guys that have a personality and treat their customers right. I also believe these guys don’t even know what they are really selling either. I have asked questions 3 times and they did not KNOW! They had to go look it up. Lame! Also, what ever you did to your prosciutto, not sure if you added some pastrami rub to it, but whatever it was it took away from the prosciutto. True prosciutto should have no rub other than salt and bacteria. Good luck! We won’t be back unless it’s the last resort. Do yourself a favor, see how Dario Cecchini treats is customers and how he runs his shop and restaurants. I agree with one yelpers review and suggestions: “1) Greet people when they walk in. Even if you can’t help them right away, at the very least acknowledge their presence. 2) If you’re out of a product, don’t tell the customer to check back on another day. Take some initiative, get the customers phone number and call them back when the product is in stock. Close the sale. 3) don’t correct the customer. It’s patronizing and diminutive. When I ask for shank, don’t tell me I mean Osso Bucco. That’s not even an accurate correction. Shank is a cut and osso bucco is a dish made with shank. Veal shank to be specific. In short, this establishment wants to sell the narrative of a local, mom and pop butcher shop that’s stitched into the fabric of the community. The reality is they couldn’t care less about the customers that walk through the front door.” Exactly!

Amy’s Merkato – Menu with Prices – 5710 Rainier Ave S, Seattle

Amy’s Merkato is an excellent Ethiopian restaurant as well as small market that contains all sorts of wonderful things that await the customer. The woman behind the counter was One of the owners and she was so helpful and polite. I specifically came here to find the spices for making Ethiopian tea and not only did they have the spice mix at a reasonable price, but they also had Ethiopian black tea! I’m so I bought the spices and the tea as well as a few other items. The smell market area also has some Ethiopian coffee as well as snacks, spices and even sone Ethiopian kitchenware, including coffee sets for the Ethiopian tea Ceremony. The selection is not huge but they also have injera if you want to purchase some and take it home. I bought an Ethiopian tea while I was waiting and examining the spices. The owner told me that there was no star anise in the mix I purchased because many people complained about the licorice taste, but she added some in for me at no extra cost. I’m a fan of anise and I also wanted the tea to taste as it did in Ethiopia. Just so you know, when I got home I made the tea and took just a little bit of the spices and put them in a mortar and pestle and then added them to the tea. Wow, the tea was perfect! I also decided to get a meat and veggie sampler for lunch to go and it was perfect. Not only was there a lot but I also was given more than enough injera, the Ethiopian bread to go with it. I also recommend that you try some of their deserts. The baklava was great! Superb tea, great food, excellent dessert and fantastic service. I give this place five stars! Please check this place out and make sure you get a tea!

Johnny’s Pizzeria – Menu with Prices – 9562 SE Maricamp Rd, Ocala

Johnny’s has been my FAVORITE pizza place in the shores for about 4 years now. We normally pay by card and get prompt delivery without incident. Unfortunately, we did have a double billing issue with them about a week ago, I was unable to resolve the issue by phone but when I physically went out of my way to go into the shop to explain the situation the guys did respond to my request for another order of pizza and knots in lieu of a gift card. So 5 stars for product quality but only 3 stars on customer service since I did have to invest my time and do some of my own leg work to make this issue right, but without a doubt I will be back!

Harmony Bakery Menu with Prices 3446 Chestnut Ave, Baltimore

Let’s start out by saying that I love meat and do not have any food intolerance or dietary restrictions that force me to eat gluten free. I just got back from spending a year in Afghanistan, and just found out about my friend’s severe gluten allergy, which breathing issues. She’s basically been trapped at home to eat because most restaurants that serve GF foods don’t understand Cross contamination. She’s terrified at the thought of eating out and winding up in the ER. So I brought my friend here, and as advertised 100% gluten free!!! I’m eating gluten free as well when with her because cross contamination with even a hug is problematic. We split a pizza, spinach tart, and quinoa sweet potato salad. The pizza was awesome, and the crust was crunchy crispy with a very thick delicious tomato sauce. The spinach tart was amazing, cheesey cashew cheese. I already love quinoa, and this salad with it’s citrus dressing was delish!!! For dessert we split a slice of carrot cake and slice of tea cake with lemon frosting, both tasted great. For me the texture was off, but my friend who hasn’t had cake in almost 2 years was overwhelmed with joy!!! I did love the sample chocolate chip cookie they brought over for us to try…OMG so delightful!!! I’m hyped and can’t wait to bring my wife here, but more importantly my friend’s world has expanded. She even bought 2 pizzas to go and a bunch of different deserts to try. I love meat and I was not disappointed that I couldn’t get any here. In fact I will be back, the food was that delicious. Kudos on the pizza crust, great texture and crispiness.

The Tune Up – Menu with Prices – 1795 Pearl St, Boulder

I bought a great bike at Full Cycle. But in the first month it developed this loud squeaky/squawky noise. I took it in a few times & the Full Cycle crew happily replaced the bottom bracket. The squeak/squawk remained. These guys are MASTERS at what they do & I had no doubt they could fix the problem. But their CUSTOMER SERVICE IS SO GREAT that, rather than asking me to put my bike in the shop a few more times trying to find the source of the mysterious squawk, they REPLACED THE ENTIRE BIKE! What’s more is, when I picked up the new bike, I watched Joe work on it. The precision and care he put into his work was astounding. Everyone at Full Cycle has this increasingly rare thing called INTEGRITY. This the the best bike shop, with the best product choice, the best service, and the best beer in Boulder (a town that sets a high bar for sure). But I’m guessing it’s one of the best shops in the nation. I mean, what could be better? They have it all: product choice; expertise; friendly crew that is //never condescending//; master mechanics; very cool owner, plus beer, coffee, and munchies at their friendly bar. You don’t even have to be a bike freak to enjoy Full Cycle. But if you are a bike freak, well, seriously, this place is great. Along with everything else, Full Cycle CREATES COMMUNITY. I can’t say enough good things about Full Cycle. Thanks for listening/reading.

Le Petit Chocolat & Cafe – Menu with Prices – 2004 E Carson St, Pittsburgh

Le Petit Chocolat Café Friday, February 9, 2018 10:59 AM I love this bakery. Their cupcakes are absolutely fantastic – perhaps even the best in the city. But product availability can be incredibly frustrating and inconsistent. On three separate occasions, I’ve stopped in at 10:00 or 10:30 am to grab cupcakes on my way to a meeting, and to my surprise, they’ve had zero cupcakes available for purchase. (Unfortunately, it happened again today). I understand that she makes cupcakes fresh each day – that’s one of the things that makes them so good – but if a business opens at 9:00 am, customers expect product to be available at 9:00 am. It would be unfair of me to complain with out attempting to be constructive. With that in mind, I’d like to offer the following ideas/suggestions: * Perhaps she can start the baking process earlier, so that product is available when the business opens. * Maybe she can consider baking tomorrow morning’s inventory the night before. * She could clearly set the expectation that cupcakes will not be available until a specified time, while all other goods are available for purchase starting at 8:30 or 9:00 am. Or, if product won’t be available until 11:00, then perhaps they shouldn’t open until 11:00 am.

Stardust Tea Spice and Beads – Menu with Prices – 850 Hillwood Blvd #7, Nashville

LOVE this place! When I used to visit Nashville I would always make sure to stop in here to pick out a variety of teas! Now that I’ve officially moved here, Stardust Teas is most certainly my go to! They have a wide variety of different teas (from herbal, to green, and to black). My favorites are the Tummy Tea, Gingerbread Tea, & the Decaf Blueberry Black Tea. What I love most about the herbal fruity teas is that they aren’t overwhelming with the artificial taste (not that they’re made with any artificial). The owner & his wife was very sweet! I enjoy conversing with them every time I stop by. They also sell spices which smell fantastic, but I have yet to try any of them (will soon). In the back of the store, they sell beads, and handmade jewelry. I bought a crystal necklace, and it’s beautiful! The silver hasn’t tarnished, and it’s still shiny as ever! If anyone is ever into trying new teas or even spices definitely take a look at Stardust! The owner is knowledgable of each product, and you can even smell the tea/spices (to get an idea) prior to purchasing! They also accept all forms of payment!