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I gave them every chance I could. My wife loves this place. And to be honest I like the food here they have good choices for anyone with gluten or dairy etc intolerance. We ordered our meals and started eating. I ordered the glow bowl and was about half way through when I found a large spline of wood sharp, it poked me in the roof of my mouth. I flagged the waiter over and called his attention to it he said they have wood cutting boards and must have chopped off a piece. He picked it up and walked away. Being afraid there could be more of those in my food I stopped eating. I assumed he was going to tell the manager, however no one ever came over. So I walked over to the manger and explained my situation, he asked if I wanted to fill out an incident report. I answered no that was not necessary he then turned and went back to his task. I was a little shocked that he did not even offer to remake my plate or anything else. By this time my food is cold and my wife is finished. We walked out of the restaurant slowly and casually giving the manager one more chance to correct this. On the way home my wife filled out the comment section on the website she wrote about my experience. I received a call before I even reached my home, the person I spoke to apologized and asked who I spoke with and explained he would use this as a good opportunity to have a discussion with his manager. He then proceeded to ask for my address and promise to send me a gift card to correct the situation. I agreed to give it to him and that was the end of the conversation. I live 15 minutes from the restaurant. It has been three weeks I have seen nothing. Look I understand mistakes happen I never expect perfection. I gave them so many chances to correct this, when you screw up this many times with the same customer you deserve a one star review so here it is.

Grover’s Fingers & Wings – Menu with Prices – 9418 N Davis Hwy, Pensacola

So we just came to Grovers for lunch. We have always enjoyed the food until today. While eating a chicken finger I found a long black hair in my food. .which is now in my mouth! I took it up to the counter on my plate and was offered another plate! Nothing else was done. When I asked to speak to the manager, a man told me he wasnt really the manager but what could he do to help. I explained the situation and he said he was sorry but didnt his wife ask if she could cook me something else. No she did not but sorry if I dont feel like eating anything else now, as I am sick to my stomach from having someone elses hair in my mouth! He said well you seem hostile and I said yes because I paid $30 for food I couldn’t eat. He said I don’t know what to do, this has only happened like 2 times before. I told him a partial refund or a voucher for future use. He said I would love to buy you dinner but I don’r have any cards or anything to give you. So basically I have to take his word that IF I go back I MIGHT get my dinner replaced. (He could’ve written it on a freaking napkin!) I wish I had paid with my credit card because I would’ve disputed the charge! I even said you can look at the camera and see me pull it out of mouth and he said they don’t really work! Good thing there are plenty of other places to eat. They are good but if this is how they deal with sanitary issues…nope I would rather not take the chance!

Gator’s Dockside Murabella – Menu with Prices – 105 Murabella Pkwy, St. Augustine

So my wife found a piece of plastic in her macaroni and cheese, not too big of a deal, just wanted a new one. After she completely finished her sandwich, the “store manager” came by and nonchalantly asked if she wanted a new one…well yeah! The new side finally came out. Another 6 to 7 minutes went by and the “manager” stopped by again. I told him they should have brought it out much quicker and he could have been a bit more apologetic about the situation. He basically blamed the server for not letting him know of the issue. This manager was so lackadaisical and careless about the whole situation. I feel he is a big reflection on why, on a Saturday night, the restaurant was not busy and the servers reflect the same attitude. By the way…this is the same “manager” that parks his car in the very first spot closest to the doors and I have seen take a big spit right in front of the restaurant door before he goes into work. What a joke of a “store manager”!

Telliniâ??s – Menu with Prices – 1515 Perimeter Pkwy NW, Huntsville

I typically love tellini’s however, this last visit made me very skeptical. They got my order completely wrong. When I brought their attention to the situation the manager came to the window, she asked what the problem was and I proceeded to tell her everything wrong with my order. She had a very rude tone and manner, as she asked for my entire order back so she could check it. She “informed” me i was wrong that was the correct order. I was missing one meal completely, I ordered chili which she said they didnt even have that night. So I fed up with the situation, just gave up and left. I really wish they would get in better staff!! Because I’m extremely upset. Like I said TYPICALLY I LOVE THEM!

Blaze Pizza Menu with Prices 540 17th St NW #410, Atlanta

I ordered 3 pizzas and a cookie online with this blaze location on blazepizza.com. The door dash deliver person arrived with only 2 pizzas. I called the restaurant to see if they could resolve issue to which the rep advised our door dash person forgot the pizza. I advised that we ordered pizza through blaze website and she transferred me to manager. The manager got on the phone and I explained the entire situation over again to her in which she says call it’s our fault or door dash fault since “all they do is make the pizzas”. I of course was stunned at this point and asked for resolutions to the issue to which she didn’t say anything else and after I said hello for 45 secs to a min they hung up. I called door dash and they asked for an order number. I gave them the order number from blaze pizza, name and number, and they could not pull anything up. They advised that they only could help if I ordered through door dash to which I understand. I called back to store. The manager answered the phone and asked very loudly and with a horrible attitude “is this that person who called earlier” she advised me that it is door dash, lyft, or Uber fault and they can’t do anything about it. I asked what solution could we come to? She told me that they were out of dough and we could come up there ourselves in the morning for a refund. I advised I ordered through website and could I get refund electronically to which she said no. This ENTIRE TIME she’s YELLING. She finally said she will just have GM mike call tomorrow. I asked her name and she hesitated and says Keisha. She advised for me to have a bless day and hung up. I promise we spoke very light and polite this entire time and did nothing to antagonize this manager Keisha. I hope that this doesn’t happen to any of you with blaze pizza.

Sugami Hibachi Express Menu with Prices 15434 E Mississippi Ave, Aurora

This place is terrible and it saddens me because it’s walking distance from my home. I walked over to order my dinner and at that time no other customers were in the restaurant. The owner? a nice gentleman immediately got up and greeted me . I checked the menu and gave him my order. I paid his wife? and asked if I could please have a glass of ice water while I waited . I don’t think the gentleman really understood me, his wife jumped in and said no water, I would have to buy a bottle of water. I explained that I just wanted a plain glass of ice water while my food was being prepared . She pointed to the glasses and said no I could not have any ice water while I waited . I would have walked out then had I not already paid. It was 80 some degrees outside and I just wanted a drink of water yet she was insistent that I buy bottled water. I mean really? I ordered 2 egg rolls and sesame chicken and walked back home to eat my dinner and have a glass of ice water! The sesame chicken could have been sweet and sour ckn with a few sesame seeds on it. The egg rolls were frozen I believe. Bottom line …….I will NEVER return here .

Wook’s Beef Jerky – Menu with Prices – 1437 E Gary Rd, Lakeland

One Saturday morning my wife asked me to go with her to the Pierce St Farmers in Clearwater. I wasn’t thrilled about going but she said she heard they had a locally made jerky company there. I live jerky I’ve been eating since I my Military days and am always in search of a good jerky. When we got to the market I saw a couple walking around eating a bag while they shopped. I ask asked them how the jerky tasted and where I could find the stand. They told me it was amazing and that they buy 4 bags every time at the market. I found the and was asked by a gentleman if I’d like to try a sample of one or all of those he flavors. I asked if he had a favorite and he said it was the spicy Cajun and explained it was really good with beers or the king strips in bloody Mary’s. As he gave me a sample he explained it was made locally in Lakeland and the ingredients I was amazed how good it was and how the flavor wasn’t just on the top but kept going as you chewed it. I was sold I grabbed a bag and opened it up and ate on it while my wife walked thru market. Just before leaving I noticed I had killed the bag and went back over and grabbed 3 more bags to eat on during the upcoming week. Let’s just say that that was back in June and I swing by and grab 4 bags every time one of us are at the market.

Nothing Bundt Cakes – Menu with Prices – 8837 Lebanon Rd Suite 650, Frisco

My wife and I frequent Nothing Bundt Cakes and appreciate their variety and seasonal items. Unfortunately we went in this past week and purchased a lemon cake and a marble cake with extra icing (super healthy :)). Later that evening we started eating them and noticed that something was off. Not sure if they were a little bit stale or if something was off in the mixture, but the taste was bad. No big deal, everyone has bad days. However, when I contacted them and explained the situation, the young lady on the phone was not apologetic, or helpful, or even offered to allow us to come in and get replacements. I was taken aback at their lack of compassion and willingness to make sure we had a positive experience. After realizing that the young lady I was speaking to really could care less about our experience, I asked to speak to a manager. I was told that she was unavailable but they would give her my name and number and I would be contacted very shortly. It has now been over 24 hours and there was no follow up. Itâ??s a shame that this experience left us with such a bad taste in our mouth, no pun intended. Sadly, this will most likely be our last trip to this establishment. Be careful when beginning to enjoy their treats. And if something is off, do not expect to be compensated, or at the very least have the opportunity for them to right the wrong.

Flying Dog Tap House Menu with Prices Terminal A, 7050 Friendship Rd, Baltimore

Horrible experience just trying to get a seat. My wife and I were not in a hurry as we walked up to get a table. Pam, the hostess, told us they only had high tops available at that time. I said no problem we will wait for a low top. She rudely told us just stand over there which we did. Another couple came up behind us and asked for a table for two. She walked through the restaurant, wiped off a low top table, and gave it to them. I politely asked why we did not get seated before the couple that came up behind us. She told us it?s not a big deal, tables open all the time. She then tried to sit us at a hightop. I again explained that I have a knee issues and needed a low top table. She said she?s not going to argue with me and we just needed to wait. I explained that I do not want to argue either but wanted to know why they got seated in front of us. She said she tends to be more accommodating to those who are willing to sit down anywhere. Another lady overheard the conversation as she was leaving and said the exact same thing happened to her. After waiting a little while longer, she finally sat us and was impolite while doing so. She stopped and talked to our would be waitress on the way to our seat. It took forever for our waitress to finally come get our drink order. My wife said she was uncomfortable eating dinner as she was afraid they would do something to our food. We just got up and left. Can?t speak about the food but we?ll never go back due to the rude customer service. By the way, I read google reviews all the time but never felt the need to leave one until now with this horrible experience.

Sam’s Tavern Menu with Prices 931 108th Ave NE, Bellevue

First time i am at this location, order a bottle of wine, wings, tenders, salad and a burger, we start eating watching the seahawks game and my husband was eating the burger and in the middle it was raw like running blood, i talk to the server about it and her answered was “that is grease” and then i told her that he didn’t like it like that ,can you please cook it more ,and she said that was how medium well was prepared and then laughed sarcastically at my face pulling the tray of my hands, i pull the tray back and ask her what was so funny about that. The server never asked how he would like the burger prepared. When the burger came back I ask to speak to the manager but there was no manager on the scene, the guy that was running the food say he Was the assistant manager ,I explained him the situation and he apologize saying he will take out the burger from my bill. At that point I didn’t finish my dinner and didn’t watch the game because of the uncomfortable situation the waitress put me in. She came back with the check saying i will not take out the burger because i saw you are writing a yelp review… at that point i was furious so i stand up and walk to the bar ,then the waitress made this comment to my husband “this is your wife.. i am so sorry for you” . She crossed the line. The bartender was really nice to talk to me and he told me if i want a discount besides the burger, i told him i was not complaining about the money, it was about respect and service, i pay my bill and left. I was so disappointed of the service i was provide. When i was talking to the bartender i was crying of anger. I can believe she disrespected me the way ,what she did that is so unprofessional i will expect that someone will contact me and give me a follow up please. At this point I don’t know if the server Mikayla did all that as a racist matter ,because i was talking in spanish or because i am mexican. I call this morning to the restaurant to try to speak with the manager, but no one answered.

Ziggle 9292gopchang korean bbq – Menu with Prices – 3500 Gwinnett Pl Dr NW suite 1, Duluth

Worst restaurant experience ever! I was there this evening with my husband and friends couple. Evening started out okay until we started to hear very loud noise coming from the kitchen. The noise was from someone throwing the steel grill pans and the noise lasted for more than five minutes. We asked a waiter why there’s so much noise and he said they were washing the dishes. Even after we asked the loud noise continued. As we paid for our dinner we asked to see a manager. The waiter named Eric comes and I asked if he was the manager and he said no and told me the manager wasn’t available. He proceeded to tell me he was the head waiter and asked what was the problem. I asked what time was the closing because We thought they were hurry to leave however it was two hours before the closing. As I was explaining the situation he walked off. Called him back and his attitude was very confrontational. Finally the manager shows up and was somewhat apologetic with the our experience. As we were having a conversation with the manager, wiaiter ERIC started to make gestures with hands raising up, pointing fingers and so on in as the manager was facing us. He even wanted to physically fight us, but backed down when my husband walked up to him. We asked the manager how he was going to discipline the Eric and didn’t said a word. Never had a worst experience at any restaurant ever. I highly NOT recommend this place and by the way food was the mediocre as well. VERY BAD CUSTOMER SERVICE.

Taqueria Rosy – Menu with Prices – 1404 E 6th St, Irving

Had to update my review after my last experience with this taqueria. I ordered some tacos and a fajita torta to go. They normally get my order correct, but this last time they gave me a chicken torta when I ordered a fajita one so I had to go back to return it and took the torta with me so they could see it wasn’t the correct one and I wasn’t trying to pull a fast one on them. I arrived and the employees didn’t seem happy at all to see me and gave me an attitude, when they’re the ones that messed up the order and I just wanted my correct order. I didn’t speak to them rudely at all, I speak to everyone the way I would want to be spoken to but that aside I go back home, after already driving there twice, and I start eating my food but the torta was so bland and tasteless that I really didn’t want to finish it. Very disappointed with this place I’d rather take my business elsewhere.

The Triple Knock – Menu with Prices – 2713 6th Ave, Tacoma

One star might suffice since it was fun playing pinball and the selection was okay but the service by Erin was absolutely terrible. After my SECOND beer of the night, my friends and I were denied service across the street with almost no intoxication and it was due to her call to them. At the time of service, Erin mixed the name “Daron/Darren” up and didn’t ask the last name on the tab therefor charging us for the wrong tab (The correct Daron paid after we received our drink.) We wanted to fix the situation and compensate the correct tab but she refunded the first and accused us of stealing as we walked out after being asked to leave. She then called the other bars in the area and accused us of being too drunk for service. Again, we had only one beer prior and were fully cognizant of the situation at hand. Erin’s poor service and handling of the situation will prevent us from coming back to this bar or recommending it to other friends and family. We understand having to be firm with drunk idiots that cause problems in the bar but to accuse us of various acts as well as call other bars to refuse us service after we called her out on HER mistake is absolutely ridiculous. If you do go to this bar, check to see if the “manager” Erin is working before you order your drinks. You would be better off going to Crown Bar next door or even Half Pint, even though we were denied service, if you want to play pinball.