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So let’s start off by mentioning the hype for this mobile eatery. Good reviews, posts of items are very enticing and could not wait to try. So the visit was accessible but if your head is not on a swivel, the location can easily be passed up! Ordering was confusing , you have a mix of people standing around waiting for their order mixed in and around the line too order. If the line is short then you will be able to see which line is which, now ordering you will need to request for the “broth to dip your tacos in” at time of ordering it does not come with any order of the tacos ( at least during my visit) . Menu is minimal and easy, meats are a variety , now once you order I recommend asking for your to go containers for the salsas and for the fixings. ( trust me it will kill the time waiting to get once you get your order). Now once you get your order number hang around to hear your order, a lot of people wandering around back to their car or taking off for a walk, it holds up the pick up process. Second, be sure your able to get your salsas ahead of time because everyone congregates around the extremely small area to pick up your order ,because everyone else who just got their order is blocking the pick up line ( the condiment area needs to be moved away from the pick up line or nominate an employee to man the pick up order line to lessen the congestion of people standing around blocking, talking , socializing and restricting those to grab their orders when called. Now the taste of tacos delicious , but the ease of grabbing your condiments and available salsas is very frustrating once you have picked up your tacos, etc. if I had to give a direct useful and actually implement recommendation , relocate the condiment area away from the pick up order window area or have an employee/ associate handing out the orders and direct customers away from the pick up window.

Twisters Soft-Serve Ice Cream – Menu with Prices – 327 S Waverly Rd, Lansing

Good ice cream but the service could be better stood outside waiting to place my order for over 10 minutes employee came to the window multiple times but didn’t even acknowledge I was there. They have a order window and a pick up window but only were using the one window so I couldn’t even place my order until she had finished filling the other orders, I can understand them being busy but that’s when you at least acknowledge the customer and let them know you will be with them soon don’t just ignore them all together. Eventually I got tired of waiting and left disappointed guess I just have to drive a little further and stick to the Cedar St location I’ve never had an issue there.

Gannons Isle Ice Cream – Menu with Prices – 1525 Valley Dr, Syracuse

I really love this ice cream; this specific location not so much. I arrived an hour before closing on a Friday night and was greeted two short lines which is a pleasant surprise. As we were waiting (which took very long for the amount of employees) more customers formed a longer line and an employee openers the third window and rudely said “can you form a third line so you’re not in the parking lot please” as if the 3rd window was opened the entire time. Finally it was my turn and after ordering the same employee actually flicked my ice cream through the window which topped off my already off putting experience. As I enjoyed my ice cream I listened to a podcast in my car and by the end of the ice cream I was stuck in my spot because the parking lot is so small and disorganized. Long story short; great ice cream, very disorganized location. Save your time and patience and go to a different one.

GGS Food Factory – Menu with Prices – 2139 Kern St, Fresno

It was a fun evening out with a friend. First up mani-pedi then dinner. We decided we would make the drive out from clovis to gazebo gardens to check out the food truck selection. The last truck we come to is GG’s. I wish now that we would have circled back around… We were standing in a larger line than most of the other trucks. So I thought that must mean it is good. note to self – Next time in line for more than 10 minutes, I should think about moving on Especially in this case. I don’t know if it because they offer too many items and need to narrow down the menu or if the staff just needs better training. But it took a good 15 min before we could order. And in that time, as i approach the order window, I see people who were in line in front of me, still waiting for their food. Not a good sign, keep my order simple to get it fast. In line for 15 minutes, I noticed that the food items have no description of their full ingredients. (You might want to update that so your customers know what to expect) I order the chicken Schwarma, because it is a familiar items that I have ordered in Mediterranean restaurants. I expected the seasoned chicken, rice pilaf maybe some lettuce and the creamy garlic sauce. My friend and I are waiting a good amount of time with other customers who are unsure about the wait time for their food as well The girl taking orders and running the window seemed a little overwhelmed several orders were backing up on the side while she was trying to figure out how to make change And I would not have ordered this Sharma had I known it was loaded with raw onion, raw green pepper, raw red pepper. Definitely not worth the time it took to get it.

Hip Hop Fish & Chicken – Menu with Prices – 1350 Mahan Dr unit f, Tallahassee

I phoned up there today to pick up an order of chicken. They gave me a pick up number and told me it would be ready in 10-15 minutes. I arrived at the drive thru 15 minutes after placing my order. When I drove up to the window, an employee was on the phone. A couple minutes later a second employee went behind the counter from the front. In another 2 minutes a 3rd employee was behind the counter. They were filling napkins, refilling the iced tea and lemonade dispensers, helping the 3 customers I saw inside. I sat at the drive thru window for 10 minutes without ANYONE coming over to open the window. I phoned them. I asked if my order was ready. She went over to the counter where my chicken has been sitting this whole time and said, “Yes, it was ready.” I told her that I was here and sitting at the window. We hung up. I waited 2 more minutes. So I sat at Hip Hop drive thru for 12 minutes with my order waiting on the counter, and no one came over to give me my order and take my money. All this after having phoned them 15 minutes before I got there. It was absolutely not busy. 3 customers. 2 cars in the parking lot. This was a bizarre, rude experience. TERRIBLE customer service. I work with the public and I will tell everyone I know, to steer clear of that place. What a awful way to treat your customers. It really is a shame because I like supporting local businesses. ?

Tacos El Gordo – Menu with Prices – 689 H St, Chula Vista

While planning my vacation down to San Diego, I had at least 5 people tell me to try Tacos El Gordo. I was hesitant as it wasn’t anywhere near where I was staying, and so did I really want to travel even further for some tacos? Let me tell you, the hype around these tacos are REAL. No matter where you are in San Diego, you have to come give these tacos a try. The ordering system here is a bit confusing if you’re new here. Basically, there are multiple lines based on which type of meat you want (pork, beef, steak, etc.). You go to the line for the meat that you want to order. The confusing part is that the most popular meat which is the spicy pork, is closest to the door. When it’s busy, this line will stretch outside the doors, and so anyone that isn’t aware of their line system will think this is their only line. This will result in many people waiting unnecessarily long amounts of time without knowing that there’s other options. I was someone who wasn’t aware of their line system and so I waited incredibly long outside of the restaurant until I understood there were other options once I got inside. Knocking out 1 star due to this. Once I finally got my spicy pork tacos though (1 hour later), they made it all worth the wait. These are by far the best tacos I’ve had in my LIFE. The meat is amazing, tortillas on point, and the special sauce they use is to die for. Seriously, I would’ve bought a bottle of whatever sauce they used for the spicy pork tacos. I didn’t get to try the other options but I understand that they use different sauces for each taco. Highly recommend the spicy pork tacos though if you’re ok with waiting. Overall, be prepared for a long wait regardless of what time you come (I came at 10pm on a Saturday night and it was crazy packed). I do wish they made the ordering system a little clearer for new customers, but at the rate they sell their tacos, I don’t think they feel the need to change anything!

Chicken Salad Chick – Menu with Prices – 2855 Medical Center Pkwy F, Murfreesboro

Walked in at 1205 and there was no line to order! Cashier was friendly and welcoming. There seemed to be plenty of staff and the place was packed inside and out… There were several people waiting for orders and they were expressing concern that they were waiting a long time… One lady said she was waiting 25 minutes. At 1225 my name was called and I grabbed my order and was out the door trying to get back to work with not only my food but I had bought my wife food as well. I should have checked the boxes… Her order seemed right except her side dish of broccoli salad was wilted and rubbery. My order was completely wrong, won’t sandwich, wrong side and no scoop. I checked the receipt got back in the truck and went back to the restaurant. Again the line was short to order and plenty of people at the front of the store. I went to the pick up register and tried flagging down one of three people who were walking back and forth. After 5 minutes someone asked if I needed help and I explained what was going on, she laughed grabbed the box looked at the guy in the kitchen and said “hey Will remember that order mix up, well here it is!” They all had a quick chuckle and a few minutes later “Will” plopped my container back in the window. A different employee grabbed it asked what it was and came over to me. She was unclear of what was going on but at least was apologetic. I checked the box , looked like it was right and left. Finally at 130 I was back at work eating quickly at my desk so I could make a meeting 15 minutes later. This is the second time I’ve had this the of experience but at least the first time the staff was apologetic and sincere unlike this time. In a town with so many food options customer service and focus on detail have to be#1. I can get chicken salad elsewhere or do without.

Fresh Italian Pasta – Menu with Prices – 4 Central Terminal Area, Jamaica

This restaurant gets a one star because my omelette was actually good. I will admit it was crowded and there was an overwhelming amount of orders. However the employees continued to dismiss me for over 40 minutes as I tried to inform them my number was skipped. One employee stated to me that it was a lot of orders and everyone was waiting. When I finally got her attention, I told her what number I was she said she did not have that order, and did not know what it was. I explained that I received a notification my order was ready, however when I asked her she stated I had to wait. With attitude stated I need your receipt.I explained that I joined the line to pay after she informed me I had to wait and when she checked the kiosk she saw my order. She explained someone took the omelette because she made it… I was standing there the whole time she made a mistake and clicked on the kiosk she had served my meal. She then went on to make my meal and did not apologize and also did not include what I originally ordered which included home fries. I literally never write reviews but I just need this establishment to teach their employees some customer service. There is a lot of stress and anxiety which many experience with traveling, getting food should not be add on to that. Employees should be trained on how to speak to people. I did not raise my voice or say anything out of line. The employee disregarded me was extremely disrespectful. I also believe the time management of creating meal given that all customers at this establishment are on schedule to fly need to be revised and more efficient.

Tacos Villa Del Sol – Menu with Prices – 2802 Chihuahua St, Laredo

The place is located right next to the papi chulos drive thru and every time I would pass by there in the morning I would see a lot of people standing there. I always wondered why people would be standing outside in Laredo’s heat for some breakfast tacos. Last month I decided to give it a try since Its only 3 blocks from where we live. All I can say I wish I had gone before! I had a desebrada taco and a potato egg on flour tortilla. The tortilla is made from scratch and cooked to perfection, the desebrada meat has a great flavor that makes you want to eat more than one. They give you red and green salsa and both of them have the most delicious taste. The potatoes on my taco where cooked to perfection and with the red salsa added to them it was a match made in heaven! You all dont know what you are missing! They are MUST have tacos! I now got my co-workers hooked to their delicious tacos. Just a little advice, call ahead to place your order so you want have to be waiting. They call you once your order is ready for pick up.

Chick-fil-A – Menu with Prices – 901 S 7th St, Waco

This location is BUSY! We almost didn’t stop by after seeing how long the drive thru line was when we arrived. It was lunchtime and we were kinda in a rush. We were craving Chick Fil a badly though, so we decided it was worth the wait. The girl taking our order seemed a bit overwhelmed and it was hard to hear her. We ordered two spicy deluxe sandwiches and an order of grilled nuggets. We scanned our app and we waited. Another employee came on over and gave us our receipt. The cars ahead of us quickly received their orders and off they were. The window employee repeated us our order, handed us our food, and off we were. The most time we spent here was about 10 minutes. We were surprised though because the line was crazy! Make sure to scan your rewards app for offers!

Phit Phuel Northeast – Menu with Prices – 9840 Dyer St, El Paso

Although they had previously given me an issue, the customer service I received in person was excellent. I went ahead & placed my order online or me to pick up in Sunday. Once I arrived to pick up my order….my order was incomplete. They bagged my online order of over $100.00 incomplete. I had ordered about 20 meals, and my bagged order only had what looked to be 10 meals. The employee searched to try and make my order whole, and turns out, some of the meals o was missing in my order, WHICH SHOULD HAVE BEEN THERE, they no longer had. What is the point of ordering online and allowing me to choose my desired meals, if you aren’t even going to ensure that your customers’ meals are accurate. Nothing against the employee, she tried to make right for the mistake that the business made. You need to start paying more attention to your orders

Mony’s Mexican Food – Menu with Prices – 217 Anacapa St, Santa Barbara

I absolutely love Mony’s! Food wise it’s 5 stars, the only reason why I gave 4 stars is because there’s always a ton of people here and not a lot of seating so most of the time people just stand and eat. As soon as you see a free table you have to grab it fast. If you come during lunch rush, the line will be out the door and you will be waiting a long time for your food. Besides that, this is the only place I’ll go for my shrimp tacos, I absolutely love it, and there’s also a big variety of delicious salsas. Avocado salsa is the most popular. My boyfriend is not a fan and thinks there’s better tacos around, I 100% disagree. I would recommend this place to anyone!

Popeyes Louisiana Kitchen – Menu with Prices – 2655 Richmond Ave, Staten Island

The food was just okay aside from everything being a bit soggy. But ordering was the most frustrating process. First when I walked up I saw on the TV menus that the chicken sandwhich has a “be back soon” sign over the picture making me think they were out of chicken sandwiches but I noticed a woman in the back making chicken sandwiches so I stayed. The TV also advertises strawberry fanta which they do not have. There were about 6 people in line when I arrived and the manager was more interested in her phone and socializing with her coworkers (her family?) than taking orders. Finally after 15 minutes I got to the counter. I had to state my order 3 times because she would ask me a question and then immediately turn to continue her conversation with the coworker. She ended up charging me for 2 extra biscuits because she asked me 3 different times. While waiting for my food I noticed4 out of the 6 workers hanging around with nothing to do as the line grew and more people were waiting for food. It was just very frustrating. Visit another popeyes if you can. Dont go here.